Payment policy

At Hobbyline (accessible via Hobbyline.shop), operated by ADAM JULIEN MARC CHIGNARD, we ensure a safe, smooth, and secure payment experience for all our customers in the United States.
Please review our payment practices, accepted payment methods, and security policies below.
1. Payment Methods Accepted
We accept all major payment methods processed securely through Shopify Payments. Accepted payment options include:
• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB.
• Digital Wallets: Apple Pay, Google Pay, Shop Pay.
All payments must be made in full at the time of checkout before orders are processed and dispatched.
2. Currency & Pricing
• Currency: All prices displayed on Hobbyline.shop and billed at checkout are in United States Dollars ($ USD).
• Taxes: Applicable sales taxes are calculated during checkout according to the delivery destination state within the United States.
• No Hidden Fees: We do not charge any hidden payment fees or administrative processing fees. The price you see at final checkout is the exact total amount you will pay.
3. Payment Security & PCI Compliance
Your financial security is our top priority:
• SSL Encryption: All transactions are conducted over an encrypted 256-bit Secure Sockets Layer (SSL) connection, ensuring that your payment credentials and personal details are transmitted safely.
• PCI-DSS Level 1 Compliance: Our store is hosted on Shopify, which is certified Level 1 PCI-DSS compliant. This represents the highest industry standard for data security during credit/debit card payments.
• Data Storage: We do not store, handle, or retain full credit card numbers or sensitive CVV codes on our servers. All financial details are encrypted and securely routed directly through Shopify Payments.
4. Billing Information & Order Verification
• To ensure prompt processing of your trading card orders, please ensure that your billing address matches the address associated with your card issuer.
• We reserve the right to delay or cancel any order that triggers security flags or appears fraudulent to protect our customers and our business. If an order is canceled due to suspicious payment flags, your payment will be refunded immediately to the original payment method.
5. Order Confirmation & Receipts
Once your payment is successfully processed, you will automatically receive an Order Confirmation Email containing your order summary, itemized total (in USD), tax calculations, and a unique order identification number.
If you do not receive an order confirmation within 15 minutes of placing your order, please check your spam/junk folder or reach out to us at support@hobbyline.shop.
6. Refunds & Cancellations
• Refund Processing: All approved refunds resulting from returns or cancellations will be processed back to the original payment method used during checkout via Shopify Payments.
• Processing Time: Once initiated, refunds typically take up to 7 business days to reflect on your statement, depending on your card issuer or banking provider.
• For more information on returns and exchanges, please refer to our Return & Refund Policy.
7. Contact Information
If you have any questions regarding payments or billing issues, please contact our support team:
• Trade Name: Hobbyline
• Store URL: https://hobbyline.shop
• Business Owner: ADAM JULIEN MARC CHIGNARD
• Business Address: 9BIS Boulevard Ledru Rollin, Clermont-l'Hérault, 34800, France
• Customer Support Email: support@hobbyline.shop
• Support Hours: Monday – Saturday (France Time / CET)