shipping

At Hobbyline (accessible via Hobbyline.shop), operated by ADAM JULIEN MARC CHIGNARD, we strive to deliver your trading cards and collectible items safely and as fast as possible. We offer Free Standard Shipping on all orders shipped to the United States.
Please read our full Shipping Policy below for complete details regarding order handling, shipping times, order cut-off times, and delivery processes.
1. Shipping Rates & Destination
• Target Region: United States (USA)
• Shipping Cost: Free Shipping on all orders across the USA. No minimum purchase required.
2. Processing & Transit Times
We handle and process orders promptly to ensure quick dispatch.
• Handling / Order Processing Time: 1 – 2 business days (Monday to Friday). Orders placed during weekends or public holidays will begin processing on the following business day.
• Transit / Delivery Time: 3 – 5 business days (Monday to Friday).
• Total Estimated Delivery Time: 4 – 7 business days (Handling time + Transit time).
3. Order Cut-Off Time
• Order Cut-Off Time: 5:00 PM France Time (CET/CEST).
• Orders placed before 5:00 PM France Time on a business day will begin processing the same day.
• Orders placed after 5:00 PM France Time or on weekends/holidays will begin processing on the next business day.
4. Order Tracking
Once your order has been handed over to the shipping carrier, you will receive a shipping confirmation email containing your tracking number and a tracking link. Please allow up to 24–48 hours for the tracking information to update on the carrier’s system.
You can use the provided tracking link to check the real-time location and estimated delivery date of your package.
5. Incorrect Address & Address Changes
Please ensure that your shipping address is accurate and complete before completing checkout.
• If you need to make changes to your delivery address, please contact us immediately at support@hobbyline.shop before your order is processed.
• We cannot change the shipping address once an order has been dispatched. Hobbyline is not responsible for orders delivered to incorrect addresses provided by the customer.
6. Damaged, Lost, or Missing Packages
All orders are packaged securely to protect collectible trading cards and sealed products during transit.
• Damaged in Transit: If your package arrives damaged, please take clear photos of the package and items and contact us at support@hobbyline.shop within 48 hours of delivery.
• Lost or Undelivered Items: If your tracking number shows that your package was delivered but you have not received it, or if your package is delayed past the estimated delivery timeframe, please contact customer support for assistance.
7. Contact Us
For any questions or inquiries regarding our shipping policy or order status, please contact us:
• Trade Name: Hobbyline
• Store URL: https://hobbyline.shop
• Business Owner: ADAM JULIEN MARC CHIGNARD
• Business Address: 9BIS Boulevard Ledru Rollin, Clermont-l'Hérault, 34800, France
• Customer Support Email: support@hobbyline.shop
• Support Hours: Monday – Saturday (France Time / CET)